Frequently asked questions.
Answers to what we're asked most often: ordering, shipping, installation, fitment, returns and Target Blu Eye. If your question isn't listed, you'll find how to reach us at the bottom.
How quickly is my order shipped?
In-stock items ordered before 5:00 PM on a business day ship the same business day. As soon as your package is on its way, you'll receive a Track & Trace code by email so you can follow the delivery.
Why does a carbon fiber part have a longer delivery time?
Many carbon fiber parts are made to order for you, so they're not sitting on a shelf. The current delivery time is listed with each product, so you know what to expect before you order.
Can I pick up my order?
Yes, you can pick up your order by appointment at our store at Uiterwaardenstraat 30 in Elburg. Call 0525-796515 or send a message via WhatsApp to arrange a time.
What does shipping cost?
In the Netherlands and Belgium we ship for free above a threshold amount; below that you pay a flat rate. You'll see the exact cost at checkout. All current rates, including for other EU countries, are on the shipping page.
How are large carbon fiber parts delivered?
Large carbon fiber parts that can't travel as a standard parcel are delivered within the Netherlands and Belgium by a specialized courier. On the day of delivery you can track the driver live, so you know when to be home.
Do you also ship abroad?
Yes, we ship throughout the EU. Shipping costs per country are calculated at checkout and listed on the shipping page. Live outside the EU or ordering a large part for abroad? Get in touch first, and we'll look at the options together.
Can you also install my parts?
Yes, we have our own workshop at Uiterwaardenstraat 30 in Elburg. With many products you can add installation directly to your order; we then schedule a time by appointment. That way you know your part is installed properly by people who work with it every day.
Is a loaner car available during installation?
Yes, a loaner car is possible. Let us know you need one when you book your appointment, and we'll keep one free for you.
How do I know if a part fits my car?
Use the Choose your car filters for brand, model and generation, and you'll see only parts meant for your car. Fitment is also listed with each product. Not sure? Send your license plate or chassis code via WhatsApp, and we'll check it for you.
Can I return my order?
Yes, as a consumer you have a 14-day right of withdrawal after receipt, and then another 14 days to send the product back. You arrange and pay for the return shipment yourself, unless we delivered the wrong, damaged or defective product. The full terms and the return form are on the returns page.
Can I return a part made to order?
No, parts that are made, painted, modified or personalized specifically for you fall outside the right of withdrawal. Not sure if this applies to your order? Ask us before you order, so you know for sure.
When do I get my money back?
We refund within 14 days of your notice of withdrawal, once we've received the product or you've shown that it's on its way to us. You'll get the order amount back, including the standard shipping costs of the original delivery.
Is Target Blu Eye legal in the Netherlands?
Yes, Target Blu Eye is legal in the Netherlands. The system only receives signals from the emergency services' communication network and doesn't transmit anything itself. You can read why that's legally permitted on the page Blu Eye and the law. We're an official Target Blu Eye dealer and installation specialist; installation takes place in our own workshop in Elburg.
How can I pay?
You can pay securely with iDEAL, Bancontact, credit card (Visa, Mastercard, Maestro), Apple Pay or Google Pay. All payments run through a secure checkout.
Don't see your question?
Give us a call or a WhatsApp message. We're happy to help you think through parts, fitment and installation.
Uiterwaardenstraat 30
8081 HJ Elburg
0525-796515 · info@dynoforce.nl
Open by appointment, Mon to Sat