Privacy Policy.

Privacy Policy Dynoforce ®

https://dynoforce.shop

About our privacy policy

Dynoforce ® cares deeply about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services offered through it by Dynoforce ®. The effective date for the validity of these terms is 09/01/2026; with the publication of a new version, the validity of all previous versions lapses. This privacy policy describes which data about you is collected by us, what this data is used for, and with whom and under which conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and which rights you have regarding the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our contact person for privacy matters; you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has access to the data.

Webshop software

Shopify

Our webshop was developed with software from Shopify. Personal data that you make available to us for the purpose of our services is shared with this party. Shopify has access to your data in order to provide us with (technical) support; they will never use your data for any other purpose. Based on the agreement we have concluded with them, Shopify is required to take appropriate security measures. Shopify uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored.

Web hosting

Vimexx

We purchase web hosting and email services from Vimexx. Vimexx processes personal data on our behalf and does not use your data for its own purposes. This party may, however, collect metadata about the use of the services. This is not personal data. Vimexx has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Vimexx is bound to confidentiality under the agreement.

Email and mailing lists Vimexx

For our regular business email traffic we use the services of Vimexx. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Vimexx has no access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Mollie

For handling (part of) the payments in our webshop we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties.

All safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data longer than permitted under the statutory retention periods.

Stripe

For handling (part of) the payments in our webshop we use the platform of Stripe. Stripe processes your name, address and place of residence and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. In the case of an application for deferred payment (credit facility), Stripe shares personal data and information regarding your financial position with credit rating agencies. All safeguards mentioned above regarding the protection of your personal data also apply to the parts of Stripe's services for which they engage third parties. Stripe does not store your data longer than permitted under the statutory retention periods.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. In some cases WebwinkelKeur may contact you to ask for an explanation of your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of its services, for which we have given WebwinkelKeur permission. All safeguards mentioned above regarding the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.

Shipping and logisticsPostNL

When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. For this it is necessary that we share your name, address and place of residence with PostNL. PostNL uses this data only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.

DHL

When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. For this it is necessary that we share your name, address and place of residence with DHL. DHL uses this data only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

Invoicing and accounting

Snelstart

For keeping our administration and accounts we use the services of Snelstart. We share your name, address and place of residence and details regarding your order. This data is used for the administration of sales invoices. Your personal data is transmitted and stored securely. Snelstart is bound to confidentiality and will treat your data confidentially. Snelstart does not use your personal data for purposes other than described above.

External sales channels

Marktplaats.nl

We sell (part of) our items via the Marktplaats.nl platform. If you place an order via this platform, Marktplaats.nl shares your order and personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of the data processing

General purpose of the processing

We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time other than at your request, we will ask for your explicit consent. Your data is not shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us, an oath, or a statutory obligation.

Automatically collected data

Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.Cooperation with tax and criminal investigations: in some cases Dynoforce ® may be required, on the basis of a statutory obligation, to share your data in connection with a governmental tax or criminal investigation. In such a case we are forced to share your data, but we will oppose this within the possibilities the law offers us.

Retention periods

We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard it as a request to be forgotten. This also means that we do not keep your data for longer than two years after the last contact moment or transaction, unless there is a statutory justification for doing so. On the basis of applicable administrative obligations we must keep invoices containing your (personal) data; we will therefore keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and to documents we produced in response to your assignment.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. Below we explain which rights these are and how you can invoke them. In principle, to prevent misuse, we only send copies of your data to the email address already known to us. If you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a request to be forgotten, we record anonymized data. You will receive all copies of data in the machine-readable data format we use within our systems. You have the right at all times to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you suspect that we are using your personal data in the wrong way.

Right of access

You always have the right to access the data that we process (or have processed) that relates to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you, at the email address known to us, a copy of all data with an overview of the processors holding this data, stating the category under which we have stored this data.

Right to rectification

You always have the right to have the data that we process (or have processed) that relates to you or can be traced back to you amended. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data has been amended.

Right to restriction of processing

You always have the right to restrict the data that we process (or have processed) that relates to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data will no longer be processed until you lift the restriction.

Right to data portability

You always have the right to have the data that we process (or have processed) that relates to you or can be traced back to you carried out by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you, at the email address known to us, copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue our services in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights

In some cases you have the right to object to the processing of your personal data by or on behalf of Dynoforce ®. If you object, we will immediately cease the data processing pending the handling of your objection. If your objection is well-founded, we will make copies of the data that we process (or have processed) available to you and then permanently cease the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in a way that makes this right applicable. If you believe this does apply, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be required under applicable laws and regulations to provide access to this data. We collect information about your surfing behavior and share this data with Google. Google may interpret this information in conjunction with other datasets and in this way track your movements on the internet. Google uses this information for offering, among other things, targeted advertisements (Adwords) and other Google services and products.

Third-party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process data already collected about you, we will notify you by email.

Contact details

Dynoforce ®

Uiterwaardenstraat 30 8081HJ Elburg the Netherlands T (052) 579-6515 E info@dynoforce.nl